Effective Date: August 8, 2025
Company Name: The Preferred Cleaning Co.
SMS Program Name: The Preferred Cleaning Alerts
1. Program Description
The Preferred Cleaning Co. Alerts is a text messaging program offered by The Preferred Cleaning Co. By opting into this program, you agree to receive SMS messages including but not limited to:
Appointment confirmations and reminders
Service updates or rescheduling notifications
Customer service responses
Occasional operational messages related to your services
Message frequency will vary based on your interactions and service needs.
2. Opt-Out Instructions
You can cancel the SMS service at any time. To opt out of the program, simply text STOP to the number you received the messages from. After sending "STOP," you will receive a one-time confirmation message and will no longer receive text messages from us.
3. Rejoining Instructions
If you have opted out of receiving messages but wish to rejoin the program, simply text START (or any re-subscribe keyword provided) to the same number. This will re-enroll you in our SMS program.
4. Help Instructions
If you need help with the SMS program, reply with the word HELP for assistance. You may also contact our customer support at:
📧 [email protected]
📞 +1 (770) 490-4221
5. Carrier Liability Disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your mobile service provider and may not be available in all areas or at all times.
6. Message and Data Rates Disclaimer
Message and data rates may apply depending on your mobile carrier and plan. Please check with your wireless provider for details about your specific data and messaging rates.
7. Privacy Policy
Your privacy is important to us. Please review our full Privacy Policy to understand how your data is collected, used, and protected.
8. Industry Compliance
Our SMS program is designed to be fully compliant with CTIA, TCPA, and other industry standards. We maintain strict internal policies to ensure your consent is obtained before sending any messages, and we regularly review our practices for compliance.
9. Legal Compliance
By using our SMS services, you acknowledge and agree that your participation is subject to all applicable local, state, and federal laws and regulations.